Skip to content
FAQ

Questions people actually ask

If something here is not covered, write to us and we will answer it — and probably add it to this page.

Product

Does PinSked post to Pinterest automatically?

It publishes on the schedule you set, but only after you have approved each pin. A pin cannot leave the draft state without an explicit approval recorded against your user account. There is no "auto-publish everything" switch, and that is deliberate.

Why is there an approval step at all?

Two reasons. Pinterest holds the account owner responsible for what gets posted, and AI-drafted copy is right most of the time but not all of the time. Reviewing a week of pins takes about two minutes and it is the difference between a tidy account and one you have to clean up.

Do I need to upload my own images?

No. PinSked renders pin images from HTML/CSS templates at 1000×1500 — you pick a template, drop in your text, colours and an optional photo, and it produces the file. You can also upload a finished image if you already have one.

Can I schedule the same pin to several boards?

Yes, with a gap between each one. The bulk scheduler spaces repeats out across days rather than firing them together, because same-image bursts are the pattern Pinterest treats as spam.

Do I need a Pinterest business account?

We recommend one. You connect through Pinterest's own OAuth screen, and Pinterest does not restrict which account type can authorise an app — but analytics are only returned for accounts with business access, so a personal account will connect and publish while showing you very little in the numbers. Converting to a business account is free and takes a minute inside Pinterest.

Does it work with video pins?

Not yet. Image pins only at launch. Video is on the list but it is not shipped, so we are not going to claim it.

Credits & billing

Is there a monthly subscription?

No. You buy a block of credits and spend them as you publish. Nothing renews on its own and there is no card on file charging you every month.

Do credits expire?

Credits stay on your team balance for 24 months from the date of purchase. If you take a season off, your balance is still there when you come back.

What happens if I run out mid-schedule?

Scheduled pins pause instead of failing. We warn you by email at 20% and again at 5% of your balance, and once you top up the queue resumes from where it stopped.

Can I get a refund?

Unused credits can be refunded within 14 days of purchase. The full detail is in the refund policy.

Do you take payments in my currency?

Prices are in USD. Your card issuer converts at their rate, and any local VAT or sales tax is calculated at checkout by our payment provider.

Data & accounts

Do you store my Pinterest data?

Only what we need to do the job: your account ID, username and the encrypted access tokens. Boards and analytics are read live from Pinterest and cached for minutes, not kept in our database.

How do I disconnect an account?

Remove it from Connected Accounts, which deletes the stored tokens on our side. You can also revoke access from Pinterest's own security settings at any time.

Can I invite my team?

Yes. Teams have owner, admin, editor and viewer roles. Editors can draft, admins can approve, viewers can look but not touch.

Where is my data hosted?

On servers in the EU, with images stored on Cloudflare R2. Details are in the privacy policy.

Still stuck

Ask us directly

Email [email protected]. Weekday replies, usually the same day.

Start with 50 credits, no card

Enough to render a few dozen pins, draft copy for them and publish a first week of your schedule. When you want more, you buy a pack.